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Gemstone Guidance
Our Services
Receive custom engagement ring guidance from our expert team in person and online.
We acknowledge that producing a finished diamond, whether mined or lab, requires significant energy resources. That’s why we offset the carbon footprint associated with all of our lab grown diamonds. We invest in verified renewable energy projects in the countries and communities where the diamonds are grown, ensuring that the carbon emissions from the diamonds are fully offse.
We plant 1 tree for every jewellery purchase through our partnership with Trees For The Future. This initiative focuses on reforestation efforts, particularly in Africa, where significant habitat loss has occurred due to mining. This reinforces our commitment to environmental responsibility and sustainable practices by reducing our carbon footprint.
Our in-house Precious Metal Recycling Initiative plays an integral part in our commitment to reducing waste and recycling finite resources like gold and platinum. Through this initiative, we diligently collect and reuse precious metals from the crafting process by collecting workshop dust, shavings, and filings. We can then refine the precious metals, allowing us to reuse them in our clients' resizes and repairs.
Education
We provide industry-leading guidance on finejewelryand in-depth education for lab grown diamonds and moissanite stones, along with the anatomy of an engagement ring.
Learn, engage and grow. Connect with Cullen for all things engagement, wedding and finejewelry.
FAQ
Your questions, answered
A carbon-neutral lab grown diamond is a diamond that has been created with net-zero carbon emissions, meaning any carbon produced during its growth and manufacturing process is offset through verified sustainability initiatives.
Learn more here.
We have conveniently placed showrooms in Melbourne, Sydney, Brisbane, Adelaide, Perth and Auckland, New Zealand.
To visit one of our showrooms please book an appointment.
Yes – Moissanite is a brilliant alternative to a lab diamond engagement ring. It offers exceptional clarity, durability, and sparkle.
Unlike a "fake diamond," moissanite is a high-quality lab grown gemstone that provides the same level of brilliance as a diamond at a more accessible price.
Moissanite engagement rings are becoming increasingly popular due to their beauty, durability, ease of customisation, and affordability. They retain their sparkle indefinitely.
Explore our collection today or schedule an appointment with our expert team.
Cullen Jewellery offers a Lifetime Manufacturing Warranty on all our rings, including engagement, wedding and fashion rings.
For all other fine jewelry pieces such as earrings, chains, pendants, bracelets and more, we provide a 2-Year Manufacturer Warranty. View our full warranty details here.
We offer a personalised in-person showroom experience to explore gemstone shapes, carat weight, compare engagement ring designs and purchase our ready-to-wear range.
Our collection is also available to shop online, with the option to customise a ring unique to you. We provide comprehensive support, with a specialist guiding you through each step of your engagement ring journey.
The only difference between a mined diamond and a lab grown diamond is the origin. Lab grown diamonds are free from the ethical concerns associated with mined diamonds.
Lab diamonds are created under high pressure in a laboratory using advanced technology and offer the same fire, clarity, and carat weight as mined diamonds.
Yes – Lab grown diamonds, also known as laboratory grown diamonds or ethical lab grown diamonds, are chemically identical to mined diamonds or natural diamonds. They offer the same level of beauty and are an extremely popular choice. A lab grown diamond, unlike a simulant, has the same chemical and physical properties as a mined diamond. They are aesthetically and physically identical to mined diamonds, offering the same fire and brilliance.
Yes! At Cullen, we provide free express and insured international shipping on all orders over $500. Plus, we cover duties and taxes for most countries. For full details, visit our shipping page.
Crafting of your ring typically takes 50 business days, with expediting options available if you need it sooner. The exact completion date can be conveniently found on each product page. Please note that shipping is not included within this date. You can find all our shipping information on our shipping page. For all timeframe information please visit our crafting timeframes page.